Reason For Return

1. If the Goods need to be returned to the Company due to damage or fault a Customer Returns No. (CRN) will be issued. After assessment parts will either be repaired or replaced and a new delivery date acknowledged.

2. A refund will be offered for Goods returned to the Company within 14 days of delivery in an undamaged condition and in the original packaging. The cost of shipping will be deducted from the refund.

3. All returns must be in the original packaging, unused and like-new condition.

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4. Pambry Electronics may send a returned product back to the customer, at its discretion, if Pambry Electronics webshop rejects the return due to customer error or the lack of a quality issue.